1. How long have you been in the t-shirt printing business?

We’ve been proudly printing t-shirts and customised garments in London for many years. Over time, we’ve built strong relationships with individuals, small businesses, schools, charities, and large corporate organisations. Our experience allows us to handle both small personalised orders and large bulk projects with efficiency and care.

2. Do you offer both printing and embroidery services?

Yes. Alongside high-quality printing, we also provide embroidery services. Printing is ideal for vibrant, detailed graphics, while embroidery is perfect for professional uniforms, workwear, or logos that need a premium, long-lasting finish.

3. What types of printing methods do you use?

We use a wide range of printing techniques, including:

· Screen printing – Best for bulk orders with solid colours.

· DTG (Direct to Garment) printing – Excellent for small runs or full-colour photographic designs.

· Vinyl transfer printing – Great for names, numbers, or bold single-colour prints.

· Sublimation – Perfect for all-over or polyester garments.

This variety ensures we can match the right method to your design, budget, and order size.

4. Can you help me with designing my artwork?

Absolutely. Our in-house design team can assist you whether you already have a rough sketch, a digital file, or just an idea in your head. We’ll refine your artwork, prepare it for print, and make sure it looks sharp on your chosen garments.

Ordering & Customisation

1. What is the minimum order quantity for printed t-shirts?

We can handle both small and large orders. For some printing methods, we can print just a single t-shirt, while bulk screen printing may have higher minimums due to set-up costs.

2. Can I order just one custom t-shirt?

Yes, single-shirt orders are available, especially using DTG or vinyl printing. This is popular for birthdays, special gifts, or one-off events.

3. Do you offer cheap t-shirt printing without compromising quality?

Yes. We understand customers want affordable options, but we never cut corners on print or garment quality. We source reliable blank garments and use professional equipment to ensure your order looks great and lasts.

4. Do you provide kids t-shirt printing in London?

Yes, we stock children’s t-shirts in different sizes and colours. Whether it’s for school events, sports teams, birthdays, or family occasions, we can print fun and safe designs for kids.

5. What file formats do you accept for artwork or logos?

We accept most standard formats, including:

· Vector files: AI, EPS, PDF

· Image files: PNG, JPEG, TIFF

For best results, we recommend high-resolution files or vector artwork, which allow us to scale your design without losing clarity.

6. Do you offer special effects like glitter, metallic, or puff print?

Yes. We can add creative finishes such as metallic foils, glitter vinyls, reflective transfers, or raised puff prints to make your design stand out. These are popular for fashion, promotional events, or fun party wear.

7. Can I choose from your stock designs instead of uploading my own?

Yes. We have a collection of pre-made designs, templates, and fonts to choose from. If you don’t want to create your own artwork from scratch, we’ll help you select and personalise one of our designs.

8. Do you provide samples before bulk orders?

Yes, samples are available. This is especially helpful for larger corporate, school, or promotional orders. You can review the quality, colour, and print before committing to the full order.

Pricing & Payments

1. How much does a custom printed t-shirt cost?

Prices vary depending on the printing method, quantity, and garment style. A one-off DTG print may cost more per shirt than a bulk screen print order. We always provide clear, itemised quotes so you know exactly what you’re paying for.

2. Do you offer bulk discounts or package deals?

Yes. The more you order, the lower the cost per t-shirt. Bulk discounts are available for schools, charities, events, and companies ordering in large quantities.

3. Are VAT and delivery included in your prices?

Our quotes clearly state whether VAT and delivery are included. For most London orders, we’ll let you know the exact cost upfront with no hidden charges.

4. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and bank transfers. For corporate accounts or large organisations, alternative payment arrangements can be discussed.

Delivery

1. How long does it take to get my order?

Standard turnaround time depends on order size and complexity, but most orders are completed within a few working days. We’ll always give you an estimated delivery date when you place your order.

2. Do you offer same-day or next-day t-shirt printing?

Yes, we provide express services for urgent orders. Same-day and next-day printing is available on certain garments and printing methods, subject to artwork approval and stock availability.

3. How much does delivery cost within London and the UK?

Delivery charges depend on order size and destination. For central London, we offer affordable courier services, and for the rest of the UK we use trusted postal and courier networks.

4. Do you ship orders outside the UK?

Yes. We can ship internationally. Delivery times and charges vary depending on the destination country.

Other Services & Policies

1. Do you provide printing for events like stag parties, schools, or corporate functions?

Yes, we specialise in group printing. Whether it’s stag and hen parties, school leavers’ hoodies, sports teams, or company uniforms, we’ll ensure your group looks coordinated and stylish.

2. Can you print full-colour, photo-quality designs?

Yes. Our DTG printing technology allows us to reproduce photographic images in vibrant, high-resolution detail directly onto garments.

3. Is there a limit to how many colours I can use in my design?

No, with DTG printing you can use unlimited colours. For screen printing, costs are linked to the number of colours, but we’ll advise you on the most cost-effective method without compromising the look.

4. What are your returns or refund policy for custom printed items?

Since custom t-shirts are personalised, returns are generally not possible unless there is a fault with the garment or printing. If an error occurs on our part, we will replace or refund your order promptly.